What is Reseller Hosting?

Dec 16 10 under Web Hosting Tutorials | Leave a comment

Reseller hosting is a form of web hosting wherein the account owner has the ability to use his/her allotted hard drive space and bandwidth to host websites on behalf of third parties. The reseller purchases the host’s services wholesale and then sells them to customers for a profit. A certain portion of hard drive and bandwidth is allocated to the reseller account. The reseller may rent a dedicated server or own a reseller hosting package from Chanan Technologies, or resell shared hosting services. In the latter case, the reseller is simply given the permission to sell a certain amount of disk space and bandwidth to his own customers without renting a server from us.

The typical web hosting reseller might be a web design firm, web developer or systems integrator who offers web hosting as an add-on service. Reseller hosting is also an inexpensive way for web hosting entrepreneurs to start a company. Our reseller hosting plans allow resellers to create their own service plans and choose their own pricing structure. In many cases, resellers are able to establish their own branding via customized control panels and name servers.

Reseller hosting does not require extensive knowledge of the technical aspects of web hosting. We are responsible for maintaining network infrastructure and hardware, and the dedicated server owner configures, secures, and updates the server.

A reseller is responsible for interfacing with his/her own customer base, but any hardware, software and connectivity problems are typically handled by Chanan Technologies .Being a Reseller Hosting Provider we understand that a reseller would required technical assistance for his/her hosting clients hence understanding resellers needs, We provide real 24x7x365 Live Chat Support. It should be noted that being a profitable reseller firm usually involves extensive advertising to get customers. it’s a low margin business, and resellers must devote large advertising budgets to compete with established competitors.  However, web hosting is one of the biggest online businesses, because every website needs hosting.

Read More

How to handle the Google Attack Page?

Dec 16 10 under Tips & Tricks | Leave a comment

When you see the dreaded Google attack site warning, you should immediately submit a ticket. Be sure to include your domain name because we will need to locate the virus that caused the issue and take steps to secure your account.

Image

Note: This will only happen in Firefox because Mozilla has a relationship with Google. Google cannot actually change your website.

Once the account has been cleaned and secured please follow below steps -

Step 1: Install a new anti-virus program. Obviously this virus knows how to evade detection of the current anti-virus. It doesn’t matter what’s being used currently, you have to install something different.

Step 2: Login to your control and change your FTP password. Write it down at this point DO NOT ACCESS YOUR SITE with FTP until you finish all of these steps.

Step 3: Scan and clean every PC that has FTP access to your site. This is also a must. Otherwise you have no idea who’s PC it is. Do not give the new FTP passwords to anyone until after you have finished all of these steps.

Step 4: Remove the malicious code from your webpages. If you have a known good back-up, use that. If not, download your site (yes you’ll have to type in the new password, but hopefully you’re already scanned and cleaned your PC). Then open each file in your HTML editor and find the infectious code. This particular malscript usually hides immediately after the opening body tag, but we’ve also seen it at the end of files. You’ll have to check every file on your website not just index files or just html files. Check every file on your website even .js and .css files.

Step 5: Change your FTP passwords again.

Step 6: Please request a delisting through your Google Webmaster account. This is not something that Chanan Support Team can do for you. The excerpt below was copied from Google, and gives you step by step instructions to request a delisting.

http://www.google.com/support/webmasters/bin/answer.py?answer=45432

Once you have reviewed your site and are sure it is clean, you can can submit a request for review. Note, you will need to verify site ownership before you can request a site review.

1. Sign in to Webmaster Tools with your Google account.
2. On the Dashboard, select the site you want.
3. On the Overview page, click Request a review and follow the instructions.

Then you should have that issue again.

This is not the result of a faulty script or weak FTP passwords. It’s the result of a virus on PC with FTP access to the infected website.

Read More
← Older posts
Newer posts →